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Your bot can carry your personal brand: a theme color and an avatar that appear on the public chat page and the embeddable widget.

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Theme color

Set the theme color in Settings → Bot configuration (or during the Bot Factory wizard). It drives the accent across the chat: the header avatar tint, the send button, your message bubbles, the loading indicator, and the suggested-question chips. A live preview updates as you pick. Choose any color, or use a preset (Blue, Red, Green, Black).

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Avatar

Upload a custom bot picture (JPG, PNG, or WebP, up to 2 MB). Hover the avatar in the configuration panel to change it. When set, it shows:
  • on the public chat header,
  • next to each of the bot’s replies,
  • in the embeddable widget, and
  • in the Bot Factory live preview.
If you don’t upload one, the bot uses the default ProBot mark (a two-dot icon) tinted with your theme color - never placeholder initials or an “AI” label.

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Where it shows

The public chat shows only your bot’s identity - name, headline, avatar - not your personal account profile.